Refund & Return Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return it within 30 days, provided it meets the conditions outlined below.

30-Day Return Period

You have 30 days from the date you receive your order to request and send back a return. Returns requested after the 30-day period may not be accepted.

Return Eligibility

To qualify for a return, your item must:

• Be in the same condition in which you received it

• Be unused, unworn, unwashed, and undamaged

• Include all original parts, accessories, labels, and packaging

• Be accompanied by your receipt, order confirmation, or other proof of purchase

Items that show signs of use, wear, damage, alteration, or improper handling may not be accepted.

Starting a Return

To request a return, contact us at [customer service email address] and provide:

• Your name

• Your order number

• The item or items you wish to return

• A brief reason for the return

If your return is accepted, we will provide instructions explaining where and how to send your item. Returns sent without first contacting us may not be accepted.

Please package the item securely to prevent damage during shipping.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless the return is due to an error on our part.

We recommend using a trackable shipping service and keeping your shipping receipt until your return has been processed. We are not responsible for returned packages that are lost or damaged in transit.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or different from what you ordered, contact us as soon as possible at [customer service email address].

Include your order number, a description of the issue, and photographs of the item and packaging when possible. We will review the issue and work to make it right.

Return Inspections

Once we receive your return, we will inspect the item to confirm that it meets the requirements of this policy. We will then notify you whether your refund has been approved or declined.

If the returned item does not meet the eligibility requirements, we may decline the refund and contact you about the next steps.

Refunds

Approved refunds will be issued to the original payment method used for the purchase. Please allow [number] business days for us to process the refund after approval.

Your bank or payment provider may require additional time to post the refund to your account. If more than [number] business days have passed since your refund was approved, please contact us at [customer service email address].

Exchanges

If you would like a different item, size, or color, please contact us to request a return. The quickest option may be to return the original item and place a new order once your return has been approved.

Contact Us

If you have questions about a return or refund, contact us at:

Email: [customer service email address]
Business name: [business name]
Return address: [return address]